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Cancun Bay All Inclusive Hotel, Cancun

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From189US$ /night
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Boulevard Kukulkan Km 3, Cancun, Mexico

Cancun Bay All Inclusive Hotel is positioned in the vibrant Zona Hotelera of Cancun, Mexico, offering stunning views of the Bay of Isla Mujeres. The resort features a beautiful beachfront setting ideal for relaxation and outdoor activities. Known for its commitment to warm service, it provides an all-inclusive experience that ensures guests enjoy delicious cuisine, various recreational options, and professional event organization. The hotel's excellent location allows visitors to explore nearby attractions and the vibrant nightlife of Cancun.

Location

Cancun Bay All Inclusive Hotel is located just 3.5 km from the center of Cancun, positioning it perfectly for guests looking to experience the city's nightlife and attractions. The surrounding area boasts beautiful sandy beaches and water sports opportunities, while nearby landmarks include Playa Langosta and the Scenic Tower Cancun. Efficient airport shuttle services provide convenient transportation for visitors.

Rooms

The resort boasts 133 guest rooms, including Standard Rooms, Junior Suites, and Master Suites that accommodate up to 8 adults. Each room features a private balcony or terrace with views of the lagoon, garden, or sea, ensuring a tranquil stay. Amenities include air conditioning, cable TV, minibars, and complimentary toiletries, offering a homely atmosphere for all guests.

Eat & Drink

Onsite dining includes El Faisán Restaurant, serving international buffet meals, and La Trattoria, specializing in Italian cuisine. Guests can enjoy breakfast and lunch service alongside a la carte dinner options, offering a delightful variety of flavors. The culinary experience is enhanced with themed buffets and exclusive sushi options available at La Vista Sushi Zen.

Leisure & Business

The resort features a beachfront pool, a relaxation pool, tennis courts, and various water sports activities ideal for relaxation or adventure. Guests can unwind with therapeutic massages in spa facilities or take part in daytime activities to ensure a fun-filled vacation. Evening entertainment is also available, providing a complete leisure experience.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
King Room
Max:
3 persons
31 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Superior Room
Max:
3 persons
31 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Junior Suite
Max:
4 persons
56 m² 
Bed options:
2 King Size Beds
Sea view
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Cancun 3.5 mi
Airports
Isla Mujeres (ISJ) 12.5 mi
Cancun (CUN) 12.9 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Private beach
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Snorkeling
  • Golf course
  • Pool tables
  • Table tennis
  • Yoga class
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Boulevard Kukulkan Km 3, Cancun, Mexico
Map view
street view
Boulevard Kukulkan Km 3, Cancun, Mexico
Nearby
Marina Cha-Chi
200 ft
Beach
Playa Temptation
1000 ft
Linda Beach
1800 ft
Beach
The Ocean Spa Beach
1800 ft
Restaurants
Las Hijas De La Tostada
4600 ft
Boulevard Kukulcan,166 Hotel Zone
Las Hijas De La Tostada Cancun
1100 ft
km 3.5 Blvd. Kukulcan
Fontina
1.3 mi
Boulevard Kukulkan

Reviews and Ratings

Feedback from previous guests about their experience.
80%
liked the resort and would come back
Charming and clean rooms
Nice pool and laundry services
Old faucet
Some unfriendly staff
8.0/10
Great
Rooms
7.8
Location
7.1
Service
8.7
Dining
5.0
Guest reviews
8.0/10
based on 25 reviews
4.5/5 based on 2454 reviews
7.7
7.7/10based on 2277 reviews
#28 of 273 hotels in Cancun based on Tripadvisor
Claire
United States of America, January  2025
7.8/10

I had a pleasant stay at the hotel, which was clean and offered a stunning view of the beach. The staff were super friendly and helpful, making my experience even better. However, the dining options were quite limited, and the location felt a bit cramped with chairs closely packed together. Overall, it's a nice place with decent value for money.

Rooms
7.0
The room was clean and offered a great view of the beach, though it felt a bit small for three adults.
Service
9.0
The service was brilliant, especially from Eme, Raul, and Alejandra, who were incredibly helpful and attentive.
Location
7.0
The hotel is near the port, which limits beach space, but it's conveniently located close to downtown and the Mercado 28.
Dining
5.0
Dining options were pretty limited with only 4 or 5 choices, though the Asian vegetarian dishes were nice.
Facilities
6.0
The hotel had decent facilities, but I expected a bit more variety.
Curtis
United States of America, January  2025
7.6/10

The hotel had a great open bar and a charming pool area that I truly enjoyed. The rooms, however, could have been bigger for three adults, which made things a bit cramped. The staff were so friendly and accommodating, but the location could be challenging with limited beach space and rows of chairs. Overall, it was a pleasant stay, but some areas could use improvement.

Rooms
7.0
The room with a pool view was quite charming, but it felt a bit cramped for three adults.
Service
9.0
The staff were friendly and always ready to assist; special thanks to Eme, Raul, Alejandra, Antonio the bartender, and Freddy the waiter.
Location
7.0
The hotel is near the port, which limits beach space a bit, but it’s just a short bus ride from attractions and has convenient access to stores.
Dining
5.0
The breakfast options were limited and not the most appetizing, so that was a letdown.
Facilities
8.0
The pool area was well-maintained and charming, adding to the hotel’s appeal.
Rosie
United Kingdom, January  2025
8.0/10

I had a decent stay at the hotel, which had a great atmosphere, clean rooms, and a lovely pool area. The staff was friendly and attentive, ensuring we had everything we needed. However, the dining options were rather limited, which was a bit of a letdown, and the location is somewhat constrained by the beach area. Overall, the place offers good value for money, but a few improvements could truly elevate the experience.

Rooms
8.0
The rooms were big, clean, and offered a great view overlooking the large pool and bar.
Service
9.0
The staff was amazing and always ready to assist at short notice, which made our stay enjoyable.
Location
7.0
The hotel is conveniently located near the beach, but the space is a bit limited due to it being close to the port.
Dining
5.0
There were only 4 or 5 dining options available, and I hoped for at least a couple more choices.
Facilities
8.0
The pool area was well-maintained, making it a nice spot to relax.
Luke
United Kingdom, December  2024
7.6/10

I really enjoyed my stay at this hotel. The rooms offered a fantastic sea view and were in perfect shape during my visit. The staff went above and beyond to make our holiday special, which made up for some concerns about the limited dining options. It's also close to everything, making it a convenient choice. However, the beach space was a bit limited due to its proximity to the port.

Rooms
10.0
The room had a fantastic sea view and was very well maintained during my stay.
Service
9.0
The service was exceptional and the staff was incredibly friendly and helpful. They really made our experience memorable.
Location
8.0
The location was convenient, close to everything and right near the port. However, the beach space was pretty limited, which was a downside.
Dining
5.0
The dining options were a bit lacking, with only a few choices available and the food being cold and tasteless.
Facilities
7.0
The facilities were decent, with a nice clean pool area, but there was room for improvement overall.
Jonathan
United Kingdom, December  2024
7.0/10

I had a pleasant stay at this hotel. The rooms were spacious and colorful, and always well-maintained, which I really appreciated. The pool and laundry services were a nice bonus. However, I did notice that the faucet in the bathroom looked quite old. Overall, it was a decent value for money, but the service could use a bit of improvement since some staff lacked customer care training.

Rooms
8.0
The rooms were spacious, colorful, and always clean. However, the faucet was quite old.
Service
7.0
The service was generally efficient and friendly, although some reception staff could use better customer care training.
Location
6.0
The hotel is near the port, which is convenient for transportation, although the area is a bit small and lacks charm for couples.
Dining
6.0
Dining was okay with decent options but nothing particularly standout.
Facilities
8.0
The hotel has nice facilities, including a pool and laundry service, making it quite comfortable.
Charming and clean rooms
Old faucet
Nancy
United States of America, December  2024
8.2/10

The hotel has a beautiful view of the pool, and the location is pretty convenient near the beach. The staff is incredibly welcoming and attentive, which made my stay more enjoyable. However, I found the dining experience lackluster, with cold and limited options for meals. The rooms could use some updating but still offered a nice place to relax.

Rooms
7.0
The room had a lovely pool view, though it could definitely use some updating.
Service
10.0
The service was exceptional; the staff, especially Antonio the bartender and Freddy the waiter, were friendly and always ready to assist.
Location
8.0
The hotel is located near the port, which makes it a bit crowded, but it’s nice to have easy access to the beach.
Dining
5.0
Dining was a bit of a letdown, with cold and tasteless food and very few options to choose from.
Facilities
6.0
The facilities were decent but could be improved, especially the dining area which felt a bit cramped with rows of chairs.
Justin
United Kingdom, December  2024
7.2/10

I had a wonderful stay at this hotel, which is right next to the beach and features a spacious and clean room. The service was friendly, although there were moments of inconsistency, especially when I received poor service and the staff seemed to laugh it off after I tipped them. The location offers great access to activities, but the dining experience could use improvement as the breakfast was not as varied as I had hoped. Overall, it was a good value for money with some room for enhancements.

Rooms
8.0
My room was big, clean, and comfortable, right next to the beach, and the open bar was a nice touch.
Service
7.0
While some staff members were very attentive and looked after us well, there were a few instances where the service was poor and seemed rushed.
Location
8.0
The location is quite good, although the layout with rows of chairs by the beach felt a bit cramped at times.
Dining
6.0
The dining options were decent but somewhat lacking, especially the breakfast, which didn't have a wide selection.
Facilities
7.0
The hotel had nice facilities, but I think they could improve some of the shared areas for better comfort.
Jessica
United States of America, November  2024
7.2/10

I had a mixed experience at this hotel. The location is lovely and just steps from the beach, which is a definite plus. The rooms, while clean and comfortable, felt a bit small for three adults. The staff was really friendly and attentive, but the dining options left a lot to be desired. Overall, it’s a decent place to stay if you’re looking for comfort and good service, but the limited dining choices might be a drawback for some.

Rooms
7.0
The rooms were clean and comfortable, facing the pool and beach, but they felt a bit cramped for three adults.
Service
9.0
The service was brilliant, especially from Eme, Raul, and Alejandra, who were welcoming and attentive throughout the stay.
Location
7.0
The hotel is in a great location near the port, making it easy to access boats, but the beach space can feel limited due to the boats coming in and out.
Dining
5.0
The dining options were somewhat lacking, with only a few choices that were often cold and tasteless.
Facilities
8.0
The pool area is nice and well-maintained, making it perfect for relaxation.
Ralph
United States of America, November  2024
6.8/10

I had a pleasant stay at this hotel, with the rooms being clean and well-kept. The friendly staff went above and beyond to meet our needs, which made our experience enjoyable. However, the dining options were quite limited and not very tasty. The hotel is conveniently located, although the beach space was a bit restricted due to its close proximity to the port.

Rooms
8.0
The rooms were clean and comfortable, kept nice and tidy every day. However, the shower temperature fluctuated between hot and cold, which was a bit frustrating.
Service
9.0
The staff went above-and-beyond to satisfy our requests and were always nice and accommodating.
Location
7.0
The hotel is near the port, making it easy to enjoy boat activities, although the beach space is limited. It's about a 40-minute ride from the airport, which was quite convenient.
Dining
5.0
The dining experience left much to be desired, with only a few options available that were often cold and tasteless.
Facilities
6.0
The facilities were decent, but nothing extraordinary stood out.
Scott
United States of America, November  2024
7.0/10

I had a pleasant stay at this hotel, enjoying its clean and comfortable rooms. The staff was exceptional, making everyone feel like family. While the shower in my room had some hot and cold issues, and there was a slight musty smell, it didn’t spoil my overall experience. The location is near the port, which makes the beach space a bit tight, but the service definitely made up for it.

Rooms
7.0
The rooms were in perfect shape after our tour, and clean, though there was a damp basement smell and the shower fluctuated in temperature.
Service
10.0
The service was outstanding, with special mentions to Sergio, Willy, Luis, and Freddy who went out of their way to help celebrate my friend's birthday.
Location
7.0
The hotel is conveniently located near the port, which isn't ideal for beach space, but it offers easy access to various attractions.
Dining
5.0
The dining options were quite limited with only a few edible choices, but I did enjoy the Asian vegetarian offerings.
Facilities
6.0
Facilities were decent, although not particularly luxurious, with a cozy atmosphere that was fairly comfortable.
Edwin
United States of America, October  2024
7.4/10

I had a mixed experience at the hotel. The rooms were quite nice and exceeded my expectations, but the shower's temperature was inconsistent, which was a downside. The staff was incredibly friendly and helpful, especially the bartender and waiter who made my stay more enjoyable. However, the dining options were lacking, and I found the food to be cold and tasteless. The location was convenient, being a short ride away from the main attractions, but the beach area was a bit cramped due to the proximity to the port.

Rooms
8.0
The rooms were very nice and equipped with everything I needed, although the shower fluctuated between hot and cold.
Service
9.0
The service was fantastic; the staff, especially Antonio and Freddy, were friendly, pleasant, and always eager to assist.
Location
7.0
The hotel is conveniently located near the port, making it easy to explore, but the beach space is limited.
Dining
5.0
The dining experience left much to be desired; the food was mostly cold and not very flavorful with limited options.
Facilities
7.0
The facilities were adequate, with a nice pool area to relax, but nothing exceptional stood out.
Jennifer
United States of America, October  2024
6.4/10

The hotel boasts a spacious and colorful environment, with clean rooms and comfy beds that exceeded my expectations. The only issue I encountered was the shower temperature fluctuating between hot and cold. While the service from most staff was excellent, a few at the reception could use some customer care training. The dining options were limited, but the overall experience was enjoyable, especially since I appreciated the late check-out extension until 3 PM.

Rooms
8.0
The rooms were very spacious, colorful, clean, and had comfy beds. They were of a higher standard than I expected, though the shower had some temperature issues.
Service
7.0
Overall, the service was great and the staff were courteous, respectful, and attentive. However, some of the reception staff could benefit from better customer care training.
Location
6.0
The hotel is near the port, which limits beach space, but you can still enjoy the nearby calm bay and have access to various boats. It's not ideally located for those seeking long white sandy beaches.
Dining
5.0
The dining options were fairly limited, with only 4 or 5 choices available, making it challenging to find something desirable.
Facilities
6.0
The facilities were decent, though not particularly impressive, which made the stay feel a bit ordinary.
Sawyer
United Kingdom, October  2024
8.4/10

I had a great time at this hotel! The location is convenient, just a short bus ride away from the main attractions. The staff was incredibly friendly and helpful, which made my stay even more enjoyable. On the downside, the dining options were very limited and the food quality could use some improvement. Overall, the hotel was clean and comfortable, but some small areas could have been better.

Rooms
7.0
The room was quite spacious and nicely maintained, although the shower temperature was a bit erratic.
Service
9.0
The service was excellent; every staff member I interacted with was friendly and eager to assist.
Location
8.0
The hotel is located near the port, making it easy to access nearby attractions, but the beach space is somewhat limited.
Dining
5.0
Dining options were quite limited; I found the breakfast to be cold and lacking variety.
Facilities
7.0
The pool area was well-kept and a great space to relax, although I wished for more amenities in general.
Luna
United Kingdom, October  2024
7.8/10

My stay at the hotel was quite enjoyable overall. The service was exceptional with friendly staff who were always ready to help. The location is great, just a short walk from the beach, but the limited beach space was a bit of a downside. The dining options were rather limited as well, which was a disappointment. However, I found the rooms to be very comfortable and clean, adding to the value of my stay.

Rooms
9.0
The rooms were clean, comfortable, and spacious, which made for a pleasant stay.
Service
10.0
The service was exceptional; all the staff were friendly and very helpful, particularly Antonio the bartender and Freddy the waiter.
Location
7.0
The hotel is conveniently located near the beach, but beach access is a bit limited due to the small space.
Dining
5.0
Dining options were quite limited, with only a few meals to choose from, which was disappointing.
Facilities
7.0
The facilities were decent, although the pool area could have been larger.
William
United Kingdom, October  2024
6.8/10

I had a lovely stay at this hotel with its clean rooms and friendly staff. The location was convenient, being close to the port, but it did mean that beach space was a bit limited. The service was good overall, although not exceptional. The dining options were quite limited, which was disappointing but manageable. Overall, it provided good value for money despite a few hiccups.

Rooms
8.0
The rooms were clean and had a great view of the beach, although the shower's water pressure was a bit weak.
Service
7.0
The service was really good, with staff going above and beyond to make our stay special, though it didn't quite reach top quality.
Location
7.0
The hotel is near the port, which is convenient, but it does mean that the beach area is somewhat limited due to many boats coming in and out.
Dining
5.0
Dining options were quite limited with only 4 or 5 choices, and often it was hard to find something satisfying to eat.
Facilities
7.0
The overall facilities were good, but I wished there were more options available.
Clean rooms
Limited dining options
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Rooms and Guests2 Guests, 1 Room